https://community.ee.co.uk/t5/Apple-Devices/Unable-to-press-upgrade-button/m-p/1628876#M159416 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2604617">@Sharon0779</a>&nbsp;</P><P>Same screen?&nbsp;</P><P>Are you due aan upgrade.</P><P>If it fails to work call EE CS on 150 and upgrade.</P><P>Thanks&nbsp;</P> Tue, 14 Jul 2026 17:03:37 GMT Northerner 2026-07-14T17:03:37Z https://community.ee.co.uk/t5/Apple-Devices/Unable-to-press-upgrade-button/m-p/1628847#M159415 <P>Hi, whenever I try to press the upgrade option on the website and app it does not take me anywhere and I’m left on the same screen. Can anyone help?</P> Tue, 14 Jul 2026 15:01:47 GMT https://community.ee.co.uk/t5/Apple-Devices/Unable-to-press-upgrade-button/m-p/1628847#M159415 Sharon0779 2026-07-14T15:01:47Z https://community.ee.co.uk/t5/Apple-Devices/Unable-to-press-upgrade-button/m-p/1628876#M159416 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2604617">@Sharon0779</a>&nbsp;</P><P>Same screen?&nbsp;</P><P>Are you due aan upgrade.</P><P>If it fails to work call EE CS on 150 and upgrade.</P><P>Thanks&nbsp;</P> Tue, 14 Jul 2026 17:03:37 GMT https://community.ee.co.uk/t5/Apple-Devices/Unable-to-press-upgrade-button/m-p/1628876#M159416 Northerner 2026-07-14T17:03:37Z