topic Re: Upgrading in Apple Devices

Upgrading

Khadim07 — Wed, 27 May 2026 11:10:06 GMT

Dear Customer Service,

I hope you are doing well.

I recently placed an order and received the confirmation email with the order number. However, I have not received any further updates regarding the status of my order.

Could you please let me know if everything is progressing normally and when I should expect the next update?

Thank you for your help.

Kind regards,

Re: Upgrading

XRaySpeX — Wed, 27 May 2026 11:20:00 GMT

This is not CS. This user discussion forum can have no access to your specific account. You need to raise this with CS.

Re: Upgrading

Rach_H — Wed, 27 May 2026 13:53:16 GMT

Hi @Khadim07,

Welcome to the Community!

Could you let me know the phone you ordered, so I can look into the delivery timescales for this.

Rach

Re: Upgrading

Khadim07 — Fri, 29 May 2026 04:01:33 GMT

iPhone 17 Pro 256GB Cosmic Orange

thanks for your help

Re: Upgrading

Leanne_T — Fri, 29 May 2026 08:32:43 GMT

Hi there @Khadim07

Thanks for coming back to us.

The iPhone 17 Pro, Cosmic Orange 256GB, is currently showing in stock on the EE Shop online.

If you have had no further updates since you posted, please give us a call on 150 and the team will check the order for you.

Let us know how you get on 🙂

Leanne.