https://community.ee.co.uk/t5/Apple-Devices/Apple-iPhone-16-Pro-on-EE-Trade-in-Question/m-p/1617185#M159258 <P>Hi guys,</P><P>So basically. I've upgraded to the Apple 17 Pro Max which I'm happy with. However, I seem to have damaged the old device -- which is the Apple 16 Pro. I was told I would need to pay £350 for the damage.</P><P>This charge amount must be incorrect, because the phone isn't even under AppleCare Warranty anymore. And Apple have confirmed that there is no re-entry after the Warranty period has expired or if the phone is damaged.</P><P>Please confirm one thing for me -- EE are not going to make me pay to refurbish a phone they will later sell on for maximum profit? Is this what EE are like? Damn.</P><P>Sincerely,</P><P>P3CKY4LiF3</P> Sun, 10 May 2026 14:59:27 GMT pecky4life 2026-05-10T14:59:27Z https://community.ee.co.uk/t5/Apple-Devices/Apple-iPhone-16-Pro-on-EE-Trade-in-Question/m-p/1617185#M159258 <P>Hi guys,</P><P>So basically. I've upgraded to the Apple 17 Pro Max which I'm happy with. However, I seem to have damaged the old device -- which is the Apple 16 Pro. I was told I would need to pay £350 for the damage.</P><P>This charge amount must be incorrect, because the phone isn't even under AppleCare Warranty anymore. And Apple have confirmed that there is no re-entry after the Warranty period has expired or if the phone is damaged.</P><P>Please confirm one thing for me -- EE are not going to make me pay to refurbish a phone they will later sell on for maximum profit? Is this what EE are like? Damn.</P><P>Sincerely,</P><P>P3CKY4LiF3</P> Sun, 10 May 2026 14:59:27 GMT https://community.ee.co.uk/t5/Apple-Devices/Apple-iPhone-16-Pro-on-EE-Trade-in-Question/m-p/1617185#M159258 pecky4life 2026-05-10T14:59:27Z