https://community.ee.co.uk/t5/Apple-Devices/non-original-seals-on-new-iPhone/m-p/1614357#M159216 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4981374">@mcfod</a>&nbsp; You call customer support about it. &nbsp;&nbsp;</P> Wed, 22 Apr 2026 12:20:10 GMT Chris_B 2026-04-22T12:20:10Z https://community.ee.co.uk/t5/Apple-Devices/non-original-seals-on-new-iPhone/m-p/1614348#M159215 <P>new iPhone 17 Pro received</P><P>should be brand new, and might be inside the box, but haven't opened yet as the seals are not original Apple, and they aren't the "QC" seals I've seen in some other images, just a security sealed tape. It's got this top and bottom so it's definitely been opened already</P><P>any EE admins/moderators want to let me know the best plan of action please</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6396 Medium.jpeg" style="width: 480px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/42338iE74AA2B62C570669/image-size/large?v=v2&amp;px=999" role="button" title="IMG_6396 Medium.jpeg" alt="IMG_6396 Medium.jpeg" /></span></P> Wed, 22 Apr 2026 11:36:13 GMT https://community.ee.co.uk/t5/Apple-Devices/non-original-seals-on-new-iPhone/m-p/1614348#M159215 mcfod 2026-04-22T11:36:13Z https://community.ee.co.uk/t5/Apple-Devices/non-original-seals-on-new-iPhone/m-p/1614357#M159216 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4981374">@mcfod</a>&nbsp; You call customer support about it. &nbsp;&nbsp;</P> Wed, 22 Apr 2026 12:20:10 GMT https://community.ee.co.uk/t5/Apple-Devices/non-original-seals-on-new-iPhone/m-p/1614357#M159216 Chris_B 2026-04-22T12:20:10Z