topic Re: Warning to all iphone users updating to ios26.4 in Apple Devices

Warning to all iphone users updating to ios26.4

walkerx — Tue, 31 Mar 2026 07:50:44 GMT

if you have the latest iphones and upgrading to ios26.4 be warned that after installation it now asks you to prove you are over 18. This is fine if you ar over 18 and have a credit card, but many won't have a credit card and thus can't prove who they are so some features are locked from you being able to make changes.

You can't use any other form of id (ie passport, driving licence, even purchasing a phone on credit via apple or other supplier)

Absolutely annoyed about this

Re: Warning to all iphone users updating to ios26.4

Peter_W — Tue, 31 Mar 2026 10:44:34 GMT

Thanks for sharing these details, @walkerx.

Apple have put up a help page around these changes here, and it does mention that a Drivers Licence will also be accepted, or if an Apple ID was created more than 18 years ago this will also count as proof.

Fingers crossed we should see further updates from here too, though.

Peter

Re: Warning to all iphone users updating to ios26.4

walkerx — Tue, 31 Mar 2026 10:59:54 GMT

@Peter_W I managed to resolve after calling Apple as it not very informative on the phone

It will ask for credit card and fail, it will then ask for photo of credit card but you need to select the manually enter card details

then go all the way down and select choose another way

then you can use your driving licence - be warned it needs to be able to see it without any glare or shadows on it, slight glare or shadow will stop it, but it took about 30 minutes to get it to accept mine

Re: Warning to all iphone users updating to ios26.4

Michael_D — Wed, 01 Apr 2026 12:37:33 GMT

Thanks for sharing this @walkerx

Michael

Re: Warning to all iphone users updating to ios26.4

uvarvu — Thu, 09 Apr 2026 11:50:15 GMT

Mine passed due to the age of the Apple Account. Thanks for making me feel old Apple! Note that Apple IDs have been replaced by Apple Accounts so it's no longer correct to use that term.

Re: Warning to all iphone users updating to ios26.4

Carbrenhue — Tue, 14 Apr 2026 21:33:19 GMT

Hi after my update I went through the age process and successfully used driving license as id

Re: Warning to all iphone users updating to ios26.4

RKYadav — Tue, 14 Apr 2026 21:43:20 GMT

I’m on 26.5 and it has never asked me this

Re: Warning to all iphone users updating to ios26.4

Rosemary14u — Tue, 14 Apr 2026 22:41:18 GMT

No, this does it automatically, regardless down iOS 26.4. My old iPhone pro max 15 had not had the iOS 26 update and they asked me to verify my age, even on my now iPhone 17 pro max it has asked me to verify my age with a credit card,

Re: Warning to all iphone users updating to ios26.4

Shannyhick — Wed, 15 Apr 2026 00:35:44 GMT

Never ever update mine.