topic Re: Network Provider Locked in Apple Devices https://community.ee.co.uk/t5/Apple-Devices/Network-Provider-Locked/m-p/1604066#M159009 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4927838">@ali328</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>You won't need to have a replacement device if the phone is locked.</P> <P>If your phone is locked to EE, you can request to unlock it online. You can see how to do this on our <A href="https://ee.co.uk/help/mobile/manage-use/unlock-device/unlock-an-ee-device-to-use-with-another-network" target="_blank">How do I unlock an EE device to use with another network</A> help page.&nbsp;</P> <P>Michael</P> Thu, 26 Feb 2026 13:39:12 GMT Michael_D 2026-02-26T13:39:12Z Network Provider Locked https://community.ee.co.uk/t5/Apple-Devices/Network-Provider-Locked/m-p/1604035#M159008 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4318.png"><img src="https://community.ee.co.uk/skins/images/C95650EEE1DC8F9478B135E2FF721236/responsive_peak/images/image_rejected.gif" alt="IMG_4318.png" /></span></P> <P> i have isue with my device why sim provider locked i want replace my device</P> <P>[Mod edit - image rejected as showing device IMEI]</P> Thu, 26 Feb 2026 13:36:39 GMT https://community.ee.co.uk/t5/Apple-Devices/Network-Provider-Locked/m-p/1604035#M159008 ali328 2026-02-26T13:36:39Z Re: Network Provider Locked https://community.ee.co.uk/t5/Apple-Devices/Network-Provider-Locked/m-p/1604066#M159009 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4927838">@ali328</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>You won't need to have a replacement device if the phone is locked.</P> <P>If your phone is locked to EE, you can request to unlock it online. You can see how to do this on our <A href="https://ee.co.uk/help/mobile/manage-use/unlock-device/unlock-an-ee-device-to-use-with-another-network" target="_blank">How do I unlock an EE device to use with another network</A> help page.&nbsp;</P> <P>Michael</P> Thu, 26 Feb 2026 13:39:12 GMT https://community.ee.co.uk/t5/Apple-Devices/Network-Provider-Locked/m-p/1604066#M159009 Michael_D 2026-02-26T13:39:12Z