topic Re: I got a text message yesterday and now my iPhone 15 has stopped working in Apple Devices

I got a text message yesterday and now my iPhone 15 has stopped working

KN90 — Tue, 27 Jan 2026 09:55:57 GMT

Like what I said in the subject bar my iPhone 15 has stopped working after I got that scam message i don't know if its coincidence but my phone not switching on.

Re: I got a text message yesterday and now my iPhone 15 has stopped working

KN90 — Tue, 27 Jan 2026 10:01:15 GMT

Hi Chris_S

I got that text message yesterday!

Now my iPhone 15 doesn't switch on, i have tried everything on my phone but its still not switching on

So i just want to let you guys know just in case its something sinister!!

Re: I got a text message yesterday and now my iPhone 15 has stopped working

Chris_S — Tue, 27 Jan 2026 11:03:04 GMT

I appreciate you taking the time to let us know @KN90

The points scam encourages you to hand over your details, however it shouldn't affect the ability to use your phone, even if you've entered any details.

If you have a spare charger, could you try using that to charge your phone, then check if it turns on please?

Chris S

Re: I got a text message yesterday and now my iPhone 15 has stopped working

Ritu_D — Tue, 27 Jan 2026 11:43:52 GMT

Hi @KN90

I am sorry to hear you are unable to turn your phone on after you have received a scam message.

Did you click on any links provided in the Scam message?

You can try and force a restart by quickly pressing and releasing the volume up button, then volume down, then press and hold the side button until the Apple logo appears.

When you plug your charger into the phone does the charging battery symbol appear?

Thanks

Ritu

Re: I got a text message yesterday and now my iPhone 15 has stopped working

bristolian — Tue, 27 Jan 2026 11:57:16 GMT

Out of interest, what was contained within the text message?

It would be unusual for a simple text message to cause these symptoms.