topic EE SIM in Apple Devices

EE SIM

Carney448 — Fri, 19 Dec 2025 15:45:05 GMT

Hello people,

im trying to use my EE sim in a new phone, the phone was previously used by an old 02 number.. I can’t seem to get any signal! Do I need to unlock the phone and if so how do I do it?

thanks

Re: EE SIM

Northerner — Fri, 19 Dec 2025 16:12:59 GMT

Hi @Carney448

Are you on EE PAYG or pay monthly contract.

Are you in the UK.

You'll need to contact 02 to unlock your device.

Thanks

Re: EE SIM

bristolian — Fri, 19 Dec 2025 16:15:19 GMT

Phones sold in the UK since approx 2021 are unlocked. If yours were SIM-locked, I would expect an error message along the lines of "SIM error" or something similar.