topic Re: Regarding deduction of Money in Apple Devices

Regarding deduction of Money

Dalvirsinh — Wed, 29 Oct 2025 13:43:58 GMT

My Name is Dalvirsinh I would like to inform you that I have purchased 2 iPhone 17 Pro mobiles from EE,
And how much is the monthly fee for these two phones and for which features do you deduct money? Please explain to me in detail by mail.

Re: Regarding deduction of Money

Dalvirsinh — Wed, 29 Oct 2025 14:24:13 GMT

Hello

My Name is Dalvirsinh,I would like to inform you that I have purchased 2 iPhone 17 Pro mobiles from EE,
And how much is the monthly fee for these two phones and for which features do you deduct money? Please explain to me in detail by mail.

My Email ID is ********

Mod edit: [please don't post personal information on the community].

Re: Regarding deduction of Money

XRaySpeX — Wed, 29 Oct 2025 14:03:47 GMT

Didn't you notice the prices when you ordered?

Nobody will email you from this user discussion forum. Anyway we haven't the faintest idea who you are.

Re: Regarding deduction of Money

Chris_B — Wed, 29 Oct 2025 15:05:00 GMT

@Dalvirsinh The monthly fee is what you agreed to pay when you took out the contract. That fee is anyone’s guess because we don’t know what tariff you chose. The contract gives you unlimited calls/texts to UK numbers excluding premium rate numbers. As for the data allowance again no one here knows what tariff you chose.

Can you provide a link to what you purchased from the website. ?

Re: Regarding deduction of Money

Peter_W — Wed, 29 Oct 2025 15:58:06 GMT

Welcome to the Community, @Dalvirsinh.

As @XRaySpeX and @Chris_B have mentioned here, we don't have access to accounts via these public forums, so will not be able to check this directly for you.

If you share the details they have mentioned then we can possibly advise based on this, but to be absolutely certain you're best off reaching out to our team.

You can contact them on the numbers listed on the page linked above, or if you have the EE app you can message them in the Help section.

Peter