topic Unable to set up e sim for Apple Watch Ultra 3 in Apple Devices

Unable to set up e sim for Apple Watch Ultra 3

bazza12 — Wed, 24 Sep 2025 21:37:22 GMT

I keep getting this message pop up setting up my new Apple Watch Ultra 3s data

Your Smart Watch has had a problem downloading the eSIM, click "Finish" below to try the download again.

It can take up to 4 hours. Your phone will notify you when the activation is complete. anyone facing this or any advice please

Re: Unable to set up e sim for Apple Watch Ultra 3

Lesley_W — Thu, 25 Sep 2025 07:28:15 GMT

Hi @bazza12

Thanks for coming to our community.

Has the activation completed now? I assume that as it's a new model this is the first time setting it up, did you have a watch previous to this one?

Lesley

Re: Unable to set up e sim for Apple Watch Ultra 3

bazza12 — Thu, 25 Sep 2025 15:48:58 GMT

I did yes went to a store this morning on phone with support they sorted it took over an hour tho to register the e sim and change some settings

Re: Unable to set up e sim for Apple Watch Ultra 3

Lesley_W — Fri, 26 Sep 2025 08:47:51 GMT

Thanks for the update @bazza12

I'm pleased you're sorted and I hope you love the new watch 🙂

Lesley