https://community.ee.co.uk/t5/Apple-Devices/iPhone-12-Mini-apps-not-connecting-via-5G/m-p/1557156#M153510 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3790854">@clearystuart</a></SPAN>.</P> <P>Welcome to the community.</P> <P>Have you been able to connect to apps using this phone previously?&nbsp;</P> <P>Is your Mobile Data setting turned on, on your phone? You can check this by going to: Settings &gt; Mobile Service &gt; Mobile Data &gt; Make sure the toggle is on.</P> <P>Debbie</P> Mon, 18 Aug 2025 15:55:38 GMT Debbie_G 2025-08-18T15:55:38Z https://community.ee.co.uk/t5/Apple-Devices/iPhone-12-Mini-apps-not-connecting-via-5G/m-p/1557073#M153508 <P>Hi,&nbsp;</P><P>I can make calls just fine over 5G. However I cannot connect to any of my apps, for example Safari, WhatsApp, Mail, etc. Any ideas?</P><P>Thanks,<BR /><BR /></P> Mon, 18 Aug 2025 13:50:27 GMT https://community.ee.co.uk/t5/Apple-Devices/iPhone-12-Mini-apps-not-connecting-via-5G/m-p/1557073#M153508 clearystuart 2025-08-18T13:50:27Z https://community.ee.co.uk/t5/Apple-Devices/iPhone-12-Mini-apps-not-connecting-via-5G/m-p/1557156#M153510 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3790854">@clearystuart</a></SPAN>.</P> <P>Welcome to the community.</P> <P>Have you been able to connect to apps using this phone previously?&nbsp;</P> <P>Is your Mobile Data setting turned on, on your phone? You can check this by going to: Settings &gt; Mobile Service &gt; Mobile Data &gt; Make sure the toggle is on.</P> <P>Debbie</P> Mon, 18 Aug 2025 15:55:38 GMT https://community.ee.co.uk/t5/Apple-Devices/iPhone-12-Mini-apps-not-connecting-via-5G/m-p/1557156#M153510 Debbie_G 2025-08-18T15:55:38Z