topic Re: Blacklisted phone - no reason in Apple Devices

Blacklisted phone - no reason

Nicola2483 — Sun, 10 Aug 2025 09:42:59 GMT

Hi so my phone just stopped working , I rang EE to see what the issue was they said my phone has been black listed but there is no reason listed , bill our paid phones not reported lost or stolen .
I need the phone for work but I need to travel tomorrow.
I have to ring back tomorrow but I have no signal … because the phone has been blacklisted .

has any one had this ?

Re: Blacklisted phone - no reason

rkelly1 — Sun, 10 Aug 2025 09:53:56 GMT

Is the phone originally yours through a contract? If it is registered on your account and it has been blacklisted in error it can be removed by customer services.

If it is a second hand device it could be reported lost/stolen by the original owner.

Re: Blacklisted phone - no reason

XRaySpeX — Sun, 10 Aug 2025 09:58:02 GMT

Check it out on CheckMEND & see who's blacklisted it.

Re: Blacklisted phone - no reason

Nicola2483 — Sun, 10 Aug 2025 19:30:52 GMT

Hi yes it’s mine , upgraded this year 🙂

Re: Blacklisted phone - no reason

rkelly1 — Thu, 14 Aug 2025 08:29:07 GMT

Sorry I missed your reply. If that is the case then you can call and have it removed.