topic Back order in Apple Devices

Back order

Terrylee76 — Wed, 13 Aug 2025 09:54:53 GMT

Good morning I ordered a iPhone 15 blue yesterday it’s in a back order but the lady said I’ll receive it with in the 7 days but it says it will be dispatched in 24 hours

Re: Back order

Debbie_G — Wed, 13 Aug 2025 12:02:40 GMT

Hi @Terrylee76.

Welcome to the community.

There may have been a 7 day expected dispatch timescale when you placed your order, but this could have possibly changed. If you could let me know which memory size you requested, I can check the current guidance for this for you.

Debbie

Re: Back order

Terrylee76 — Wed, 13 Aug 2025 12:17:29 GMT

256 memory
Sent from my iPhone

Re: Back order

Debbie_G — Wed, 13 Aug 2025 12:47:02 GMT

Thanks for getting back in touch with these details @Terrylee76.

The iPhone 15, 256GB in Blue, is currently showing 'usually dispatched within 7 days'.

Once your order has been processed, you'll receive a text or email from DPD, or a notification in the DPD app if you have this, when the phone is with them and ready for delivery.

If you'd like to check your order, please get in touch and our team will be happy to help.

Debbie