topic Re: Do iPhone 16 Pro Max phones have a warranty? in Apple Devices

Do iPhone 16 Pro Max phones have a warranty?

Aliaranjbar — Tue, 15 Jul 2025 15:02:42 GMT

I bought an Apple 16 Pro Max phone and in the past six months the LCD has gone completely black several times, like it's turned off, but the phone is on, but the screen just goes off for a few hours and then comes back on. I wanted to see what I can do about this problem. Thanks.

Re: Do iPhone 16 Pro Max phones have a warranty?

bristolian — Tue, 15 Jul 2025 15:06:16 GMT

Are you a limited company business customer, or consumer one? I ask because you've posted in the "small business" section of the forum.

Re: Do iPhone 16 Pro Max phones have a warranty?

Aliaranjbar — Tue, 15 Jul 2025 15:10:59 GMT

I am a consumer.

Re: Do iPhone 16 Pro Max phones have a warranty?

Aliaranjbar — Tue, 15 Jul 2025 15:16:47 GMT

I am a regular consumer and I do not have a business.

Re: Do iPhone 16 Pro Max phones have a warranty?

Lesley_W — Tue, 15 Jul 2025 17:37:27 GMT

Hi @Aliaranjbar

Welcome to our community.

I'd recommend speaking to our technical team who can run through some trouble shooting. If it's a fault, they can discuss your options on getting it fixed.

Lesley