topic Re: Brightness issue in Apple Devices

Brightness issue

Kirst29 — Tue, 13 May 2025 11:23:43 GMT

Hi, I've always had issues with the brightness on my Iphone 14.

Im unable to see my screen outside at all on bright days even when my brightness is on full. I've tried to change my display settings but nothing seems to work 😞 I feel like the phone could be faulty as it has been like this since i got it.

Re: Brightness issue

Chris_B — Tue, 13 May 2025 12:34:32 GMT

@Kirst29 is true tone enabled on the device? This is in settings>display and brightness. With this enabled and in a low light environment turn the brightness down and hold the device screen out towards a light source ( around 30cm away ) the screen should automatically go brighter and when you move it away from the light source ( around 15 seconds) it should dim back down. Leave True Tone enabled

Re: Brightness issue

Kirst29 — Tue, 13 May 2025 20:09:16 GMT

Yes this is already enabled 😞
Sent from my iPhone

Re: Brightness issue

Peter_W — Wed, 14 May 2025 08:11:28 GMT

Hey @Kirst29.

Thanks for reaching out to us here on the Community!

When you're in a dark environment, does the backlight seem to be kicking in and is the screen illuminated?
A bright environment can often be the hardest conditions for viewing your screen, even with brightness on maximum.

Peter