topic Re: New iPhone 16 upgrade- no network in Apple Devices

New iPhone 16 upgrade- no network

Romp — Mon, 17 Mar 2025 19:38:44 GMT

Upgraded and did the phone sets up when it arrived. Everything fine except no network connection at all. Tried everything and nothing happens . Any ideas?

Re: New iPhone 16 upgrade- no network

Northerner — Mon, 17 Mar 2025 20:31:28 GMT

Hi @Romp

SIM or Esim.

Have you tried your old SIM if you have one.

Thanks

Re: New iPhone 16 upgrade- no network

bristolian — Mon, 17 Mar 2025 20:37:08 GMT

@Romp wrote:

Tried everything and nothing happens . Any ideas?

Can you be a bit more specific about what "tried everything" means... what exactly have you tried so far?

Does the phone have a SIM in it? Assuming you have a physical SIM, have you moved it from your old phone to your new phone?

Re: New iPhone 16 upgrade- no network

Romp — Tue, 18 Mar 2025 07:04:29 GMT

hi, put my old sim in the new phone. no new sim with new phone. old one - 14 . new one 16.

Re: New iPhone 16 upgrade- no network

Romp — Tue, 18 Mar 2025 07:06:13 GMT

yes, i googled and did all the options said

turning off and on, turning airplane mode off and on, manually selecting network in the settings.

but nothing.

Re: New iPhone 16 upgrade- no network

bristolian — Tue, 18 Mar 2025 08:01:46 GMT

FYI you have a short time after posting to edit, negating the need for multiple short replies.

Does your existing working SIM still work in your old phone?

Re: New iPhone 16 upgrade- no network

Romp — Tue, 18 Mar 2025 08:40:59 GMT

update - just got off the phone to EE after 30 mins or so. very helpful and solved the issue.

had to activate a new e-sim for the new phone and go through the routes folowing that. but it worked.

thank you for your efforts and help

Re: New iPhone 16 upgrade- no network

Ritu_D — Tue, 18 Mar 2025 08:52:18 GMT

Good morning @Romp

Thank you for coming back and letting us know everything is now resolved.

Have a great day.

Ritu