topic Network issue Apple device in Apple Devices

Network issue Apple device

Parry95 — Fri, 07 Mar 2025 19:11:06 GMT

hey,

i’ve got an issue with my I phone. I’ve got data on my business contact but I’m unable to use 4G on the internet and on applications. I still get notifications from applications but the applications just won’t refresh. My WIFI is also not working. It’s saying it’s connected but I have the same issue. But it says in connected but doesn’t show in the network bar at the top screen.

any help would be greatly appreciated

many thanks,

Jason

Re: Network issue Apple device

Chris_B — Fri, 07 Mar 2025 22:26:48 GMT

@Parry95

Have you got a focus mode enabled? This will effect cellular and WiFi

Have you tried just restarting the device?

Have you tried a network reset? This will reset both cellular and WiFi

Re: Network issue Apple device

Matt_124 — Fri, 07 Mar 2025 23:00:32 GMT

There can also be a block put on Internet use in "Content and Privacy Restrictions". It will seem like you're connected to the Internet but pages will refuse to connect. Take a look in those settings to check there are no restrictions in place.

Re: Network issue Apple device

Chris_B — Sat, 08 Mar 2025 07:07:36 GMT

@Parry95 The easy option with that is to switch it off, the settings in there are mainly for setting a device up for a child to limit usage and lock it down with a passcode. Not seen anyone yet setup limited usage on their own device yet.