topic iPhone 15 Bluetooth problem in Apple Devices

iPhone 15 Bluetooth problem

Stevo5171 — Mon, 04 Nov 2024 10:54:52 GMT

I recently purchased 2 new iPhone 15 phones and since using them I can’t get a connection to any Bluetooth device ? Hands free vehicle devices etc

Re: iPhone 15 Bluetooth problem

Alex_H — Mon, 04 Nov 2024 14:26:58 GMT

Hi @Stevo5171,

Welcome to the EE Community

Are the phones finding the available bluetooth connection if so what happens when you try and connect?

Are both phones on the latest software via Settings> General> Software update?

When having any type of connection issues, including with Bluetooth, a reset of the network settings of the phone may help resolve. This will delete WiFi settings as well though so make sure you have any passwords handy you need, but this would be done via Settings> General> Transfer or reset iPhone> Reset> Reset network settings

Alex

Re: iPhone 15 Bluetooth problem

neil7171 — Sat, 09 Nov 2024 21:07:55 GMT

Done everything mentioned in your reply still no joy could there be a fault with the iPhone 15 ? If so do I take it to my local EE shop or do I go to Apple Store ? I need it fixed asap as I need to pair it with an hearing aid

Re: iPhone 15 Bluetooth problem

Chris_B — Sat, 09 Nov 2024 21:29:28 GMT

@neil7171 Go to the Apple Store if you can. You’ll need to book an appointment through. Also take with you any information you have about the hearing aid.

You might want to read THIS first though

Re: iPhone 15 Bluetooth problem

KawaiiBean — Fri, 04 Jul 2025 16:24:49 GMT

I’m having the same issue

Re: iPhone 15 Bluetooth problem

Leanne_T — Sat, 05 Jul 2025 07:19:54 GMT

Hi @KawaiiBean

Welcome to the community.

Are you unable to connect to any other device using Bluetooth, or is this one particular device? Do you get an error when trying to connect?

Also, have you been able to connect previously?

The If you can't connect a Bluetooth accessory to your iPhone or iPad – Apple Support page has some helpful tips to try 🙂

Speak soon.

Leanne.