https://community.ee.co.uk/t5/Apple-Devices/No-service-on-my-phone/m-p/1444742#M150035 <P>I used device sharing on my new iPhone and performed a factory reset. After the reset, my phone started showing 'No Service.' I tried using a different SIM card, and it worked fine, but my EE SIM continues to show 'No Service.' Can you help with this issue?</P> Mon, 23 Sep 2024 17:46:12 GMT Stanleytolu 2024-09-23T17:46:12Z https://community.ee.co.uk/t5/Apple-Devices/No-service-on-my-phone/m-p/1444742#M150035 <P>I used device sharing on my new iPhone and performed a factory reset. After the reset, my phone started showing 'No Service.' I tried using a different SIM card, and it worked fine, but my EE SIM continues to show 'No Service.' Can you help with this issue?</P> Mon, 23 Sep 2024 17:46:12 GMT https://community.ee.co.uk/t5/Apple-Devices/No-service-on-my-phone/m-p/1444742#M150035 Stanleytolu 2024-09-23T17:46:12Z https://community.ee.co.uk/t5/Apple-Devices/No-service-on-my-phone/m-p/1444758#M150043 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4546048">@Stanleytolu</a>&nbsp; &nbsp;By any chance did you request to change over to the eSIM on the new device? &nbsp; Because this sounds like what you’ve done. &nbsp; &nbsp;As a factory reset will not impact a SIM card from working. &nbsp; &nbsp;You’re going to have to request a replacement SIM card. &nbsp; This can be done via a call to customer support or by going to an EE store with in date photo ID.&nbsp;</P> Mon, 23 Sep 2024 18:23:56 GMT https://community.ee.co.uk/t5/Apple-Devices/No-service-on-my-phone/m-p/1444758#M150043 Chris_B 2024-09-23T18:23:56Z