https://community.ee.co.uk/t5/Apple-Devices/My-phone-will-not-make-calls-or-texts/m-p/1440263#M149035 <P>No do I need to active to get calls and texts&nbsp;</P> Wed, 18 Sep 2024 11:38:37 GMT Sharonrob-44 2024-09-18T11:38:37Z https://community.ee.co.uk/t5/Apple-Devices/My-phone-will-not-make-calls-or-texts/m-p/1440231#M149033 <P>I’m new to Ee so I’m currently on a pay monthly and have the Apple iPhone 15 pro max I can’t make calls or texts how can I spk to the Ee team about my sim not working and see if my new handset is set up correctly as I am currently in turkey <span class="lia-unicode-emoji" title=":turkey:">🇹🇷</span> so n holiday and I need my phone to receive calls n texts but nothing is working my handset is only working over&nbsp;</P> Wed, 18 Sep 2024 11:30:00 GMT https://community.ee.co.uk/t5/Apple-Devices/My-phone-will-not-make-calls-or-texts/m-p/1440231#M149033 Sharonrob-44 2024-09-18T11:30:00Z https://community.ee.co.uk/t5/Apple-Devices/My-phone-will-not-make-calls-or-texts/m-p/1440247#M149034 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4538173">@Sharonrob-44</a></SPAN>.&nbsp;</P> <P>Welcome to the EE Community.&nbsp;</P> <P>Did you activate roaming before leaving the UK?</P> <P>Speak soon,&nbsp;</P> <P>Katie</P> Wed, 18 Sep 2024 11:33:31 GMT https://community.ee.co.uk/t5/Apple-Devices/My-phone-will-not-make-calls-or-texts/m-p/1440247#M149034 Katie_B 2024-09-18T11:33:31Z https://community.ee.co.uk/t5/Apple-Devices/My-phone-will-not-make-calls-or-texts/m-p/1440263#M149035 <P>No do I need to active to get calls and texts&nbsp;</P> Wed, 18 Sep 2024 11:38:37 GMT https://community.ee.co.uk/t5/Apple-Devices/My-phone-will-not-make-calls-or-texts/m-p/1440263#M149035 Sharonrob-44 2024-09-18T11:38:37Z https://community.ee.co.uk/t5/Apple-Devices/My-phone-will-not-make-calls-or-texts/m-p/1440283#M149038 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4538173">@Sharonrob-44</a></SPAN>.&nbsp;</P> <P>You will need to have roaming active to be able to use your phone abroad.&nbsp;</P> <P>Are you with anyone who has a working phone so you can call our customer care team to get this activated?</P> <P>Katie</P> Wed, 18 Sep 2024 11:55:47 GMT https://community.ee.co.uk/t5/Apple-Devices/My-phone-will-not-make-calls-or-texts/m-p/1440283#M149038 Katie_B 2024-09-18T11:55:47Z