topic Re: iphone 14 pro trade in not in trade in list in Apple Devices

iphone 14 pro trade in not in trade in list

Newnham — Thu, 05 Sep 2024 09:48:11 GMT

hi i'm looking at my upgrade options and when going to the trade in part ,the iphone 14 pro is not in the drop down list. Can this phone be traded in? thanks

Re: iphone 14 pro trade in not in trade in list

Peter_W — Thu, 05 Sep 2024 14:54:47 GMT

Hey there @Newnham

Thanks for reaching out to us here on the Community!

Which phone was it you were looking to upgrade to?

Also are you looking to trade your phone in to get a discount on the plan, or as part of an Upgrade Anytime deal?

Peter

Re: iphone 14 pro trade in not in trade in list

Newnham — Thu, 05 Sep 2024 15:07:07 GMT

I was just looking to see if i could trade my iPhone 14 pro in. I’ve decided to hang on till the new iphone is released shortly . Will i be able to once the new iPhone is available?

Re: iphone 14 pro trade in not in trade in list

Newnham — Thu, 05 Sep 2024 15:08:02 GMT

Thats as part of an upgrade btw, my contract ends on the 15th

Re: iphone 14 pro trade in not in trade in list

Peter_W — Thu, 05 Sep 2024 15:17:16 GMT

Thanks @Newnham.

Which phone and plan is it you're looking at here, and are you logged into your account when checking this?

I just want to take a look and see if I can see the same thing.

Peter

Re: iphone 14 pro trade in not in trade in list

Newnham — Thu, 05 Sep 2024 16:01:33 GMT

At the time i was looking at iphone 15 pro at the time i wasnt sure what plan. I was logged in. The fact of the matter is the iphone 14pro wasnt on the list for the trade in. Unusual.

Re: iphone 14 pro trade in not in trade in list

Rach_H — Fri, 06 Sep 2024 12:37:26 GMT

That does seem very odd @Newnham.

I'd recommend giving our team a call, and they can get this checked for you.

Rach