https://community.ee.co.uk/t5/Apple-Devices/replacement-iphone-15-with-sim-not-working/m-p/1420079#M147860 <P>i wonder if anyone can advise me on this: i transferred all data &amp; apps from a backup made on my damaged handset onto new handset -- i hadnt realized that the iphone 15 doesnt have a physical sim card until i was doing this -- it now seems i should have got some kind of qr code or authorization from carrier [ee] to allow the esim to function from my new handset; bottom line: i cannot make/receive any calls/messages -- not even 150 to sim: 'call failed' -- doesnt even ring. anyone help? thanks</P> Mon, 12 Aug 2024 16:46:44 GMT mpb_62 2024-08-12T16:46:44Z https://community.ee.co.uk/t5/Apple-Devices/replacement-iphone-15-with-sim-not-working/m-p/1420079#M147860 <P>i wonder if anyone can advise me on this: i transferred all data &amp; apps from a backup made on my damaged handset onto new handset -- i hadnt realized that the iphone 15 doesnt have a physical sim card until i was doing this -- it now seems i should have got some kind of qr code or authorization from carrier [ee] to allow the esim to function from my new handset; bottom line: i cannot make/receive any calls/messages -- not even 150 to sim: 'call failed' -- doesnt even ring. anyone help? thanks</P> Mon, 12 Aug 2024 16:46:44 GMT https://community.ee.co.uk/t5/Apple-Devices/replacement-iphone-15-with-sim-not-working/m-p/1420079#M147860 mpb_62 2024-08-12T16:46:44Z https://community.ee.co.uk/t5/Apple-Devices/replacement-iphone-15-with-sim-not-working/m-p/1420085#M147861 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4490747">@mpb_62</a>&nbsp; Only the US version doesn’t have a physical sim slot. &nbsp; &nbsp;There is a small hole on the side of the device that you push the sim pin tool into to open the sim slot. &nbsp;It’s in the left hand side.&nbsp;</P> Mon, 12 Aug 2024 16:55:30 GMT https://community.ee.co.uk/t5/Apple-Devices/replacement-iphone-15-with-sim-not-working/m-p/1420085#M147861 Chris_B 2024-08-12T16:55:30Z