topic Re: Re: Use same number on Apple Watch in Apple Devices

Re: Use same number on Apple Watch

Suzinic78 — Thu, 08 Aug 2024 10:16:22 GMT

Just tried to get an Apple Watch to pair with my phone and EE website says I need PAC code, I don’t want to loose service on my phone so am reluctant to send this code over, please advise

Re: Re: Use same number on Apple Watch

Schockwave — Thu, 08 Aug 2024 10:41:36 GMT

Hello @Suzinic78 ,

Welcome to the community,

Not sure why it is asking for a PAC code, that is only if you are moving to another network and wanted to keep your number.

Where is it asking for a PAC code? Are you with EE with your phone, as you cannot otherwise get an Apple Watch from EE website.

Re: Re: Use same number on Apple Watch

Suzinic78 — Thu, 08 Aug 2024 11:16:36 GMT

Hello, I’m with EE since March and have waited until I could add a watch to my account.
It asked for the code when going through checkout. I stopped until I had more information
Sent from my iPhone

Re: Re: Use same number on Apple Watch

Schockwave — Thu, 08 Aug 2024 11:21:58 GMT

@Suzinic78 , no idea why it asks for a code. I would suggest ringing customer service to order the watch, that is how I always do it, myself.

Did you log in before ordering it? I suspect that may be why, as you need to add it as an add-on. By the way, the watch has its own number for account purposes, but will link with your phone.

Re: Re: Use same number on Apple Watch

Chris_B — Thu, 08 Aug 2024 12:47:43 GMT

@Suzinic78 you’re selecting the wrong option, you need to select one that has its new number. It’ll be lined to your phone at account level so the watch will ring when someone calls your phone.