topic Re: iphone in Apple Devices

iphone

MattK24 — Tue, 30 Jul 2024 04:01:36 GMT

I reset my old i phone to factory setting and have given to my brother.

He cannot access it and says he needs a code ?

Is this correct and if so where do I get the required code.

Re: iphone

Northerner — Tue, 30 Jul 2024 05:10:44 GMT

Hi @MattK24

Try restoring the iPhone by connecting it on iTunes that should remove any code.

Did you disconnect the phone from iCloud before restarting.

Thanks

Re: iphone

MattK24 — Tue, 30 Jul 2024 06:12:51 GMT

Ok thanks for your help I will try that.

Re: iphone

Chris_B — Tue, 30 Jul 2024 07:09:17 GMT

@MattK24 Did you remove the device from your apple account? Restoring an iPhone doesn’t do that it’s still registered to you. THIS will explain how to do just that.