https://community.ee.co.uk/t5/Apple-Devices/iPhone-15-quot-Black-screen-of-death-quot/m-p/1409471#M147465 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4466212">@allsaintz77</a>&nbsp;</P><P>As your within 30 days of the phone you can return the phone and ask for an exchange.</P><P>You can call EE by using the number in my Signature with a different phone Or using Skype for free.&nbsp;</P><P>Or you can contact Apple</P> Tue, 23 Jul 2024 21:07:51 GMT Profile closed 2024-07-23T21:07:51Z https://community.ee.co.uk/t5/Apple-Devices/iPhone-15-quot-Black-screen-of-death-quot/m-p/1409444#M147460 <P>I have an iPhone 15 pro which I got two weeks ago. Today, whilst using the EE app, the screen went black. I've researched. The apple logo does not appear after the forced restart, I get a faint pulse from the device. Initially after I connected my device to my Mac book, I was offered an update for the device. This failed to complete and an update hasn't been offered since. Is this a problem for EE to solve or apple?</P> Tue, 23 Jul 2024 19:27:20 GMT https://community.ee.co.uk/t5/Apple-Devices/iPhone-15-quot-Black-screen-of-death-quot/m-p/1409444#M147460 allsaintz77 2024-07-23T19:27:20Z https://community.ee.co.uk/t5/Apple-Devices/iPhone-15-quot-Black-screen-of-death-quot/m-p/1409471#M147465 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4466212">@allsaintz77</a>&nbsp;</P><P>As your within 30 days of the phone you can return the phone and ask for an exchange.</P><P>You can call EE by using the number in my Signature with a different phone Or using Skype for free.&nbsp;</P><P>Or you can contact Apple</P> Tue, 23 Jul 2024 21:07:51 GMT https://community.ee.co.uk/t5/Apple-Devices/iPhone-15-quot-Black-screen-of-death-quot/m-p/1409471#M147465 Profile closed 2024-07-23T21:07:51Z