https://community.ee.co.uk/t5/Apple-Devices/New-phone-issue/m-p/1389932#M146987 <P>So I have just received my new phone and I transferred all my data over using the simple Apple transfer. And after this it asked if I wanted to reset my previous device so I did. But now I’m having an issue where my SIM card isn’t working in my new phone. Which is an issue because I’m unable to log into my Apple ID without a text code. Which I can’t receive because I have no signal. So I’m stuck with a phone that I can’t do anything with as I can’t even download apps</P> Fri, 24 May 2024 13:01:43 GMT Sarahg1970 2024-05-24T13:01:43Z https://community.ee.co.uk/t5/Apple-Devices/New-phone-issue/m-p/1389932#M146987 <P>So I have just received my new phone and I transferred all my data over using the simple Apple transfer. And after this it asked if I wanted to reset my previous device so I did. But now I’m having an issue where my SIM card isn’t working in my new phone. Which is an issue because I’m unable to log into my Apple ID without a text code. Which I can’t receive because I have no signal. So I’m stuck with a phone that I can’t do anything with as I can’t even download apps</P> Fri, 24 May 2024 13:01:43 GMT https://community.ee.co.uk/t5/Apple-Devices/New-phone-issue/m-p/1389932#M146987 Sarahg1970 2024-05-24T13:01:43Z https://community.ee.co.uk/t5/Apple-Devices/New-phone-issue/m-p/1389978#M146991 <P>Good afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1882544">@Sarahg1970</a></SPAN>.&nbsp;</P> <P>Was your SIM an eSIM?</P> <P>Did you select for this to transfer to your new phone during set up?</P> <P>Speak soon,&nbsp;</P> <P>Katie</P> Fri, 24 May 2024 14:58:14 GMT https://community.ee.co.uk/t5/Apple-Devices/New-phone-issue/m-p/1389978#M146991 Katie_B 2024-05-24T14:58:14Z