topic Re: My iPhone will no longer stay connected to my Wi-Fi in Apple Devices

My iPhone will no longer stay connected to my Wi-Fi

kevdunk — Sat, 18 May 2024 08:30:20 GMT

Re: My iPhone will no longer stay connected to my Wi-Fi

XRaySpeX — Sat, 18 May 2024 08:44:15 GMT

WiFi is just a connection to some router which is no concern of EE's unless the router is theirs too,

Re: My iPhone will no longer stay connected to my Wi-Fi

Leanne_T — Sat, 18 May 2024 09:09:59 GMT

Morning @kevdunk

Thanks for coming here 🙂

Have you tried restarting the router and iPhone?

Do you have any other devices connected to the router?

Thanks.

Leanne.

Re: My iPhone will no longer stay connected to my Wi-Fi

kevdunk — Sat, 18 May 2024 09:41:09 GMT

Thanks Leanne,I have restarted both several times.Other devices are working fine.Kevin

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Re: My iPhone will no longer stay connected to my Wi-Fi

Leanne_T — Sat, 18 May 2024 09:58:13 GMT

Thanks @kevdunk

Can you connect your iPhone to any other WiFi network and stay connected?

Leanne

Re: My iPhone will no longer stay connected to my Wi-Fi

Northerner — Sat, 18 May 2024 10:23:20 GMT

Hi @kevdunk

Turn off wifi calling if you have the service activated. If your signal is strong then the iphone will drop off wifi.

Thanks

Re: My iPhone will no longer stay connected to my Wi-Fi

kevdunk — Sat, 18 May 2024 11:11:09 GMT

Thanks,Don’t fully understand your suggestion.Turned off Wi-Fi calling, not in a strong signal area.No difference noticed.Kevin.

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Re: My iPhone will no longer stay connected to my Wi-Fi

Leanne_T — Sat, 18 May 2024 11:34:52 GMT

Hi @kevdunk

Can you try resetting the network settings on your iPhone, to do this go into Settings > General > Reset > Reset Network Settings. This will remove all saved WiFi passwords.

Can you try and connect again, does this work for you?

Leanne.

Re: My iPhone will no longer stay connected to my Wi-Fi

kevdunk — Sat, 18 May 2024 12:29:28 GMT

Thanks Leanne,Just tried that, no difference unfortunately.Kevin.

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Re: My iPhone will no longer stay connected to my Wi-Fi

Leanne_T — Sat, 18 May 2024 12:33:50 GMT

Thanks for trying @kevdunk

Can you stay connected to any other WiFi network?

Leanne.