topic Re: Charger port on Apple phone not working in Apple Devices

Charger port on Apple phone not working

VT7 — Fri, 08 Mar 2024 22:13:21 GMT

ive had my iPhone 14 around three months. the connection between the charger cable and port is not consistently charging. I’ve tried different cables as I thought it could be an issue with the cable but it seems to be an issue with the actual port. Does anyone have any advice how I can fix this. I don’t have EE insurance.

many thanks

Re: Charger port on Apple phone not working

FreespiritMike — Fri, 08 Mar 2024 23:41:46 GMT

Purchase a new charging port online, take the phone apart and fit it. OtherwiseTake your phone to a trusted phone shop for repairs

Re: Charger port on Apple phone not working

Profile closed — Sat, 09 Mar 2024 00:38:40 GMT

Hello @VT7

You could look and see if the port is dirty or has lint in it. Take care by cleaning it if it has dirt in it.

You could take the phone to the Apple Shop if still under warranty and see if they can help or go to any EE Shop and get it sent off for repair.

Have a look at this link - EE Repairs

Re: Charger port on Apple phone not working

Chris_B — Sat, 09 Mar 2024 07:17:22 GMT

@FreespiritMike Really that’s your answer to a phone that’s only 3 months old. Don’t think you should be advising anyone to do anything.

@VT7 Turn the device off and very carefully using a pin clean out the port, chances are there is something in there that’s causing this issue. Make sure the device is off first this is very important.

Re: Charger port on Apple phone not working

bristolian — Sat, 09 Mar 2024 10:45:44 GMT

@FreespiritMike wrote:

Purchase a new charging port online, take the phone apart and fit it.

For a device that's under warranty, to call this bad advice is being generous!