topic Re: Carrier sim locked iphone 6 in Apple Devices

Carrier sim locked iphone 6

patrikcs — Thu, 22 Feb 2024 06:48:41 GMT

Hi there!

Some days ago I got a Iphone 6 for repair. It turned out, that it's carrier locked. So I'm searching for solutions for unlock this phone. Who should I talk to? Is it possible to unlock it by its imei number?

I hope someone could help me. Thanks for the answers!

Re: Carrier sim locked iphone 6

Katie_B — Thu, 22 Feb 2024 09:26:37 GMT

Good morning @patrikcs.

It is possible to unlock your device with your IMEI number.

If you wish to unlock a device please get in touch with our customer care team.

Katie 🙂

Re: Carrier sim locked iphone 6

patrikcs — Thu, 22 Feb 2024 09:29:36 GMT

Hi @Katie_B

Can I get in touch with your team via email or other way? I'm writing from Hungary and if I call you it will cost a lot for me.

Thanks!

Patrik

Re: Carrier sim locked iphone 6

Katie_B — Thu, 22 Feb 2024 10:25:15 GMT

Hi @patrikcs.

There is no email for our customer care team unfortunately.

Have you tried unlocking via this link HERE?

Katie

Re: Carrier sim locked iphone 6

patrikcs — Thu, 22 Feb 2024 12:12:21 GMT

Now I tried it, and it says its blocklisted. Is it possible to remove it from the blocklist? Please help me with this.

Thank you very much!

Patrik

Re: Carrier sim locked iphone 6

Katie_B — Thu, 22 Feb 2024 12:40:26 GMT

Hi @patrikcs.

Blacklisted means the phone has been reported lost/stolen and has been blocked.

Only the person who originally purchased this phone can remove the blacklist.

Katie

Re: Carrier sim locked iphone 6

patrikcs — Thu, 22 Feb 2024 14:05:59 GMT

Unfortunately I don't know the original owner. If I guess correctly, the original owner didn't pay the fees. Is that any chance that I can pay the fee and remove the blacklist?

Thank you very much!

Patrik

Re: Carrier sim locked iphone 6

Katie_B — Thu, 22 Feb 2024 14:42:54 GMT

Hi @patrikcs.

I am very sorry but the blacklist can't be removed by another other than the original owner.

I would recommend going back to your point of purchase.

Katie