topic Re: iphone XR update 15.3.1now frozen in Apple Devices

iphone XR update 15.3.1now frozen

Purdy191 — Thu, 24 Feb 2022 17:33:11 GMT

the screen is now frozen after the update with the tab saying "your iPhone has been updated to iOS 15.3.1" with the 'ok' tab. Tab not working. wont turn off either, any ideas??

Re: iphone XR update 15.3.1now frozen

Chris_B — Thu, 24 Feb 2022 19:47:12 GMT

@Purdy191 Force reboot it, have a look at THIS

Re: iphone XR update 15.3.1now frozen

T110780W — Wed, 07 Feb 2024 10:38:59 GMT

I have done a forced re-start and it is still frozen

Re: iphone XR update 15.3.1now frozen

Katie_B — Wed, 07 Feb 2024 12:58:20 GMT

Hello @T110780W.

Have you recently done an update?

Katie

Re: iphone XR update 15.3.1now frozen

T110780W — Wed, 07 Feb 2024 13:41:08 GMT

No. I have just been to the EE store and they were not helpful at all. advised me to take it to another store that fixes phone screens.

Re: iphone XR update 15.3.1now frozen

T110780W — Wed, 07 Feb 2024 13:41:35 GMT

No. I have just been to the EE store and they were not helpful at all. advised me to take it to another store that fixes phone screens.

Re: iphone XR update 15.3.1now frozen

Katie_B — Wed, 07 Feb 2024 13:44:48 GMT

Thanks for getting back to me @T110780W.

What phone do you have?

Katie