topic Re: Problems with apple watch data plan in Apple Devices

Problems with apple watch data plan

scottishchris24 — Fri, 26 Jan 2024 01:44:21 GMT

I recently upgraded my apple watch and everytime i try to link the mobile plan to it it keeps bringing up this error ive spoke to the tech team who seem absolutely clueless as to what it could be im paying for a service im not getting and im due terminating my service and leaving can anyone suggest any fixes for this ?

Re: Problems with apple watch data plan

Christopher_G — Fri, 26 Jan 2024 08:19:03 GMT

Hi @scottishchris24

Are both devices completely up to date on software? Could you try this when not connected to WiFi please?

Chris

Re: Problems with apple watch data plan

scottishchris24 — Fri, 26 Jan 2024 10:06:20 GMT

Hi there @Christopher_G its all sorted i got in touch with the tech team again and they replaced the esim took my eid number and done a network reset on both the phone and watch and its all working as it should

Re: Problems with apple watch data plan

Christopher_G — Fri, 26 Jan 2024 11:08:53 GMT

Thanks for coming back to let us know what fixed it for you, @scottishchris24 🙂

Chris