topic Re: Personal hotspot no longer works on iOS 17.2 from a Mac in Apple Devices

Personal hotspot no longer works on iOS 17.2 from a Mac

neil_cm17 — Tue, 23 Jan 2024 17:13:21 GMT

The personal hotspot feature seems to have stopped working for me with the latest version of iOS. When I connect from my MacBook to my iPhone 13 pro using a USB-C to lightning cable I get no connection. If I look at the network connects it says "status not connected - iPhone USB is disabled because another network is connected. Untick the box below to connect anyway. " The box is unticked. If I try connecting over WiFi I don't seem to get a valid IP address. It used to work perfectly.

Re: Personal hotspot no longer works on iOS 17.2 from a Mac

Leanne_T — Wed, 24 Jan 2024 07:59:57 GMT

Hi @neil_cm17

Thanks for coming back to the community.

Have you tried the troubleshooting provided on the If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) – Apple Support (UK) page?

Leanne.

Re: Personal hotspot no longer works on iOS 17.2 from a Mac

paulio1987 — Thu, 25 Jan 2024 07:13:19 GMT

I have the same issue. I can restore some connectivity when using wifi by going to `Settings` > `Details for connected network` > `TCP/IP` and setting `Configure IPv6` to `Automatically`. This setting seems to turn it self off intermittently and I still have connection issues in that I can see the internet but things like corporate VPN are completely broken which never used to be the case.

I've been through the support article and even hard restored my phone from backup. Both macOS and iOS are fully patched.

It feels like a dodgy carrier settings update as it appeared out of nowhere over xmas

Re: Personal hotspot no longer works on iOS 17.2 from a Mac

Leanne_T — Thu, 25 Jan 2024 08:45:27 GMT

Hi @paulio1987

I would suggest getting in touch with our tech guides, they will run some troubleshooting with you and help you further 🙂

Leanne.

Re: Personal hotspot no longer works on iOS 17.2 from a Mac

AndyStart — Sun, 28 Jan 2024 09:16:31 GMT

Thanks for this, it temporarily sorted the problem for me. Hopefully an update will fix it properly.

Re: Personal hotspot no longer works on iOS 17.2 from a Mac

Dode_ — Sun, 28 Jan 2024 09:58:55 GMT

@neil_cm17 Both iOS and Mac have recently had updates. It's worth making sure they're up to date before doing anything else. 17.2 did have problems and was pulled by Apple.