topic Re: smashed screen on iphone 15 after drop in Apple Devices

smashed screen on iphone 15 after drop

DJMARK — Tue, 16 Jan 2024 18:49:14 GMT

Re: smashed screen on iphone 15 after drop

nothingaboutme0 — Tue, 16 Jan 2024 18:58:35 GMT

Could you please clarify whether the iPhone 15 was purchased outright or is on contract with EE? This information will help determine the available options for addressing the smashed screen issue.

Re: smashed screen on iphone 15 after drop

DJMARK — Tue, 16 Jan 2024 18:59:55 GMT

It is on contract with insurance so not paid for

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Re: smashed screen on iphone 15 after drop

nothingaboutme0 — Tue, 16 Jan 2024 19:02:02 GMT

It's good to hear that your iPhone 15 is covered by insurance through EE. In this case, I recommend reaching out to EE's customer support or visiting an EE store to initiate the repair or replacement process for the smashed screen. They should be able to assist you with the insurance claim and guide you on the next steps.

Re: smashed screen on iphone 15 after drop

uvarvu — Fri, 19 Jan 2024 13:09:20 GMT

I would insist on taking the phone to an apple store or authorised repairer - none of this third party nonsense.