https://community.ee.co.uk/t5/Apple-Devices/In-store-help-trading-in-old-phone/m-p/1342267#M145837 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/371045">@Rachel1287</a>&nbsp;</P> <P>I would suggest backing up before going into store. Depending on what you need to transfer it could take hours to transfer all your data/images.</P> <P>Thanks&nbsp;</P> Fri, 29 Dec 2023 20:38:52 GMT Northerner 2023-12-29T20:38:52Z https://community.ee.co.uk/t5/Apple-Devices/In-store-help-trading-in-old-phone/m-p/1342254#M145836 <P>I’m thinking of upgrading my sim only contract for a phone contract with looking to trade in my old iPhone in store, as it’s be only phone I need to be able to transfer all my stuff of my new phone so I’m worrying, would a sale rep help me transfer everything over before I have to hand in old phone?&nbsp;</P> Fri, 29 Dec 2023 20:12:05 GMT https://community.ee.co.uk/t5/Apple-Devices/In-store-help-trading-in-old-phone/m-p/1342254#M145836 Rachel1287 2023-12-29T20:12:05Z https://community.ee.co.uk/t5/Apple-Devices/In-store-help-trading-in-old-phone/m-p/1342267#M145837 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/371045">@Rachel1287</a>&nbsp;</P> <P>I would suggest backing up before going into store. Depending on what you need to transfer it could take hours to transfer all your data/images.</P> <P>Thanks&nbsp;</P> Fri, 29 Dec 2023 20:38:52 GMT https://community.ee.co.uk/t5/Apple-Devices/In-store-help-trading-in-old-phone/m-p/1342267#M145837 Northerner 2023-12-29T20:38:52Z