topic Re: iPhone 14 overheating in Apple Devices

iPhone 14 overheating

Annetay81 — Sun, 25 Jun 2023 21:05:57 GMT

Hi I have the iPhone 14 and it is seriously over heating to the point it actually hurts my skin to touch it. It’s not just when charging it’s with any use at all. Is it ee that I need to go through or apple? I’m in contract with ee

thanks in advance for any help

Re: iPhone 14 overheating

Gareth43 — Sun, 25 Jun 2023 22:18:04 GMT

Hey there you would need to ring CS up and I’m guessing they will try and find out what’s causing this and if possible get it sorted. But you’re first port of call should be EE if that’s who ya contract is with for now thanks

Re: iPhone 14 overheating

Alex_M — Sun, 25 Jun 2023 22:36:54 GMT

@Annetay81 iPhones do get very hot, especially when they have been in use for a while, it’s nothing that tech support will be able to fix, it’s just how they are. Mine’s exactly the same, and so was my 13 pro. You could always get a case so you aren’t roughing the phone.

You could try rebooting it and turning off the always-on display feature as it’ll use less power when locked.

Re: iPhone 14 overheating

Leanne_T — Mon, 26 Jun 2023 07:29:39 GMT

Hi there @Annetay81

Thanks for coming here.

I can see you have had some great advice already for the phone overheating, just to add you can also use our online troubleshooting tool and this will let you know your next steps.

Let us know how you get on 🙂

Leanne.

Re: iPhone 14 overheating

Annetay81 — Mon, 26 Jun 2023 07:39:14 GMT

Thanks for your reply. I did have a case on but took it off as it was getting hot in the case. I’m never on my phone for more than 5/10 mins at a time and don’t have loads of things running /open in back ground. The only other iPhone I have had a similat issue with was the 6. Since then the 7,xr,11 and 12 pro have all been fine. The always on feature is disabled and screen shuts down when not in use.

Re: iPhone 14 overheating

Leanne_T — Mon, 26 Jun 2023 08:31:50 GMT

Morning @Annetay81

Please get in touch with our tech gurus by calling 150 and they will run through some troubleshooting with you and let you know what is needed 🙂

Thanks.

Leanne 🙂

Re: iPhone 14 overheating

Annetay81 — Mon, 26 Jun 2023 08:39:18 GMT

I have followed the link in your previous response and I have an app at my local EE store shortly

Re: iPhone 14 overheating

Leanne_T — Mon, 26 Jun 2023 08:54:39 GMT

Brilliant, thanks for letting me know @Annetay81

Leanne 🙂

Re: iPhone 14 overheating

xiiin0727 — Wed, 27 Dec 2023 10:00:12 GMT

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