topic Re: Accidentally erased iphone from find my iphone and it has disabled my ESim in Apple Devices

Accidentally erased iphone from find my iphone and it has disabled my ESim

itsjusthol — Fri, 08 Dec 2023 00:01:20 GMT

Hello,

I have made a massive mistake and accidentally erased the wrong iphone from "Find my Iphone" as I thought I had not removed my previous one. From doing this it has disabled my sim card so I can't access my phone number or apple ID.

Is there any way to sort this?

Thanks in advance

Re: Accidentally erased iphone from find my iphone and it has disabled my ESim

Katie_B — Fri, 08 Dec 2023 07:50:36 GMT

Hi @itsjusthol.

Welcome to the community.

If your eSIM has been removed you will need a replacement.

You can get a replacement by visiting your local EE Store with photo ID or by giving us a call from another phone on 07953 966 150.

Katie