https://community.ee.co.uk/t5/Apple-Devices/Upgrading/m-p/1326891#M145312 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4151860">@Daniel261</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If you're unable to receive a PIN, you'd need to upgrade over the phone or in store.</P> <P>Do you have access to another phone you could put your SIM into to receive the PIN?</P> <P>James</P> Tue, 14 Nov 2023 08:18:17 GMT James_B 2023-11-14T08:18:17Z https://community.ee.co.uk/t5/Apple-Devices/Upgrading/m-p/1326712#M145310 <P>Hi, I am trying to upgrade my phone because the charging port has died. As such i can't receive the pin code for confirmation. is there a way i can still upgrade with out the pin or an alternative way of receiving the pin?</P> Mon, 13 Nov 2023 18:54:53 GMT https://community.ee.co.uk/t5/Apple-Devices/Upgrading/m-p/1326712#M145310 Daniel261 2023-11-13T18:54:53Z https://community.ee.co.uk/t5/Apple-Devices/Upgrading/m-p/1326891#M145312 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4151860">@Daniel261</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If you're unable to receive a PIN, you'd need to upgrade over the phone or in store.</P> <P>Do you have access to another phone you could put your SIM into to receive the PIN?</P> <P>James</P> Tue, 14 Nov 2023 08:18:17 GMT https://community.ee.co.uk/t5/Apple-Devices/Upgrading/m-p/1326891#M145312 James_B 2023-11-14T08:18:17Z