topic Re: Re: How do I set up an Apple Watch not bought from EE in Apple Devices

Re: How do I set up an Apple Watch not bought from EE

uvarvu — Wed, 11 Oct 2023 12:09:11 GMT

How much is a personal paired plan now for new connections? Just want to compare with what I'm paying currently...

Re: Re: How do I set up an Apple Watch not bought from EE

Chris_B — Wed, 11 Oct 2023 12:33:35 GMT

@uvarvu if you currently have a watch it’s £7 per month. And you’ll get 10Gb of data just for the watch. If you are purchasing a watch from EE it’s what you see online for that watch model.

Re: Re: How do I set up an Apple Watch not bought from EE

uvarvu — Wed, 11 Oct 2023 12:42:51 GMT

Got it. Currently paying £8.74. Time to call EE!!

Re: Re: How do I set up an Apple Watch not bought from EE

uvarvu — Wed, 11 Oct 2023 13:04:07 GMT

Just finished the call. Now signed up to a 12 month SIMO watch plan (didn't even know they existed) at £5 a month. That will be subject to the price increases next March but I imagine it will still be much cheaper than what I was paying before.

Re: Re: How do I set up an Apple Watch not bought from EE

Leanne_T — Wed, 11 Oct 2023 14:38:43 GMT

Hi @uvarvu

Thanks for coming back and letting us know.

Leanne 🙂

Re: Re: How do I set up an Apple Watch not bought from EE

Chris_B — Wed, 11 Oct 2023 17:14:57 GMT

@Leanne_T Why isn’t this £5 a month 12 month contract offered when you setup an already owned watch ? Why is it just the £7 30 day rolling contract ? I didn’t know this existed. EE really need to advertise both tariff types for watches already owed and is calling customer services the only way to get this £5 tariff ?

Re: Re: How do I set up an Apple Watch not bought from EE

Christopher_G — Wed, 11 Oct 2023 17:41:16 GMT

I've had a look at our current plans and cannot find any mention of this £5 12 month plan, only the £7 30 day plan, @Chris_B.

Re: Re: How do I set up an Apple Watch not bought from EE

uvarvu — Wed, 11 Oct 2023 18:43:04 GMT

This is what I have. I was told a discount will be applied to bring it down to £5.

Re: Re: How do I set up an Apple Watch not bought from EE

Leanne_T — Thu, 12 Oct 2023 07:13:42 GMT

Hi @Chris_B

This would not show as available as the plan is £7 and our mobile care team have offered to discount this plan.

If you are eligible for any available discount, please call us on 150 and the team can check this for you 🙂

Leanne.

Re: Re: How do I set up an Apple Watch not bought from EE

Chris_B — Thu, 12 Oct 2023 07:33:37 GMT

@Leanne_T Oh ok. I wish I could have it but I purchased my watch through EE so I’ve got 23 months left at £38. 🤣🤣

It’s god to see EE do some better deals if you sign up for 12 month instead of a 30 day rolling contract. Perhaps EE should actually offer this instead of a discount that not all customers will get.

Re: Re: How do I set up an Apple Watch not bought from EE

Leanne_T — Thu, 12 Oct 2023 07:32:10 GMT

Oh I see @Chris_B

Once the contract has ended, please give us a call 🙂

Leanne.