topic Re: New iPhone ordered but no confirmation in Apple Devices

New iPhone ordered but no confirmation

scaramanga — Sun, 24 Sep 2023 08:01:36 GMT

ordered a new iPhone 15 Pro Max yesterday on line with EE but had no confirmation that order has been accepted, I am happy with the 28 day wait, all I need is acknowledgment that my order has been accepted is this the norm ??

Re: New iPhone ordered but no confirmation

Northerner — Sun, 24 Sep 2023 09:44:05 GMT

Hi @scaramanga

Have you checked your junk/spam folders.

It also maybe becase your order is not processed yet.

Thanks

Re: New iPhone ordered but no confirmation

Graham17978 — Sun, 24 Sep 2023 11:00:24 GMT

I would contact them i have had 2 orders disappear from the system i had order confirmation for both of them and upfront payments taken now i have to wait 7-14 days to get my money back spoke to someone who re ordered it over live chat yesterday and dpd are delivering it today didnt even know dpd deliver on sundays was told on live chat there has been a big problem with the website after she did the order manually everything has gone smoothly