https://community.ee.co.uk/t5/Apple-Devices/Faulty-iPhone-12/m-p/1292539#M137550 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1834797">@LesleyY</a>&nbsp; Select option 2 at the start then select the closest option for your issue.&nbsp;<BR /><BR /></P> <P>what’s wrong with the device?&nbsp;</P> Fri, 08 Sep 2023 17:26:48 GMT Chris_B 2023-09-08T17:26:48Z https://community.ee.co.uk/t5/Apple-Devices/Faulty-iPhone-12/m-p/1292528#M137549 <P>Does anyone know how to speak to a human at EE these days? &nbsp;I’ve tried 150 and all I get is an endless round of menus, and options that do “tests” and then hang up on me. &nbsp;It used to be so easy. &nbsp;<BR /><BR /></P> Fri, 08 Sep 2023 16:06:06 GMT https://community.ee.co.uk/t5/Apple-Devices/Faulty-iPhone-12/m-p/1292528#M137549 LesleyY 2023-09-08T16:06:06Z https://community.ee.co.uk/t5/Apple-Devices/Faulty-iPhone-12/m-p/1292539#M137550 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1834797">@LesleyY</a>&nbsp; Select option 2 at the start then select the closest option for your issue.&nbsp;<BR /><BR /></P> <P>what’s wrong with the device?&nbsp;</P> Fri, 08 Sep 2023 17:26:48 GMT https://community.ee.co.uk/t5/Apple-Devices/Faulty-iPhone-12/m-p/1292539#M137550 Chris_B 2023-09-08T17:26:48Z