https://community.ee.co.uk/t5/Apple-Devices/Upgrade-without-my-old-phone/m-p/1291533#M137521 <P>I'm currently trying to checkout and upgrade early, however I am unable to do this as my old phone is broken and I need to enter a PIN that has been sent to my mobile&nbsp;</P> Wed, 06 Sep 2023 08:19:44 GMT ThomasEMorgan 2023-09-06T08:19:44Z https://community.ee.co.uk/t5/Apple-Devices/Upgrade-without-my-old-phone/m-p/1291533#M137521 <P>I'm currently trying to checkout and upgrade early, however I am unable to do this as my old phone is broken and I need to enter a PIN that has been sent to my mobile&nbsp;</P> Wed, 06 Sep 2023 08:19:44 GMT https://community.ee.co.uk/t5/Apple-Devices/Upgrade-without-my-old-phone/m-p/1291533#M137521 ThomasEMorgan 2023-09-06T08:19:44Z https://community.ee.co.uk/t5/Apple-Devices/Upgrade-without-my-old-phone/m-p/1291574#M137524 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3977544">@ThomasEMorgan</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Do you have an old phone you can pop your SIM into to receive the security PIN?</P> <P>If not, please <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch</A> with our upgrades team to complete your order, or visit you local <A href="https://ee.co.uk/store-finder" target="_blank">EE store</A> with some photo ID, such as a drivers license or passport.</P> <P>Thanks</P> <P>James</P> Wed, 06 Sep 2023 10:26:28 GMT https://community.ee.co.uk/t5/Apple-Devices/Upgrade-without-my-old-phone/m-p/1291574#M137524 James_B 2023-09-06T10:26:28Z