topic Re: No Service but have SIM in Apple Devices

No Service but have SIM

Frantastic70 — Sun, 27 Aug 2023 20:19:05 GMT

Can anyone help my iPhone is showing no service have tried switching off and on. Putting SIM in another unlocked phone and still says no service. Have switched off mobile data etc but am at a loss.

Re: No Service but have SIM

bristolian — Sun, 27 Aug 2023 20:58:57 GMT

These are the symptoms of not having any mobile service in your area currently. Do you know any EE users locally, to compare with?

Enter your location under the "check status" option on https://coverage.ee.co.uk/coverage/ee to check for any known issues.

Re: No Service but have SIM

Frantastic70 — Sun, 27 Aug 2023 21:12:38 GMT

It is not that as have checked that already

Sent from my iPhone

Re: No Service but have SIM

Leanne_T — Mon, 28 Aug 2023 07:26:33 GMT

Hi @Frantastic70

Did the SIM card show no service in another phone?

If so, you would need a replacement SIM card as it does sound like the SIM has become faulty.

You can order a replacement SIM card by giving us a call on 07953 966 150 and the team can get the SIM card posted to your account address, or you can visit an EE Store with photo ID to get the replacement.

Please see our How do I swap my SIM or get a new SIM? Help page for more details.

Leanne

Re: No Service but have SIM

Frantastic70 — Tue, 29 Aug 2023 07:58:38 GMT

Hi Mark

Can you confirm the mobile number as comes up as not available.

Frances

Sent from my iPhone

Re: No Service but have SIM

Katie_B — Tue, 29 Aug 2023 08:09:53 GMT

Hello @Frantastic70.

I have checked and the number to call is 07953 966 150.

Katie 🙂