Customer Service

NormanOr — Wed, 23 Aug 2023 11:12:39 GMT

Recently 'forced' to leave Plusnet Mobile, and was apprehensive about joining EE, compounded by the fact that my Data usage inexplicably went through the roof without accessible information in 'My EE'! Filled in a form on their website, received a call back from EE and apprehension and cynicism disappeared!! Explanations were clear and plausible and an immediate resolution supplied. Loved being with BT's Plusnet - still on their WiFi - but seems BT's EE much, much improved since past experiences! Must stop being such a cynic! 🙂

Re: Customer Service

Christopher_G — Wed, 23 Aug 2023 13:19:37 GMT

Hi @NormanOr

Welcome to the community and thank you for your feedback.

I'm glad the problem was cleared up quickly for you. 🙂

Chris

topic Re: Customer Service in Apple Devices

Customer Service

Re: Customer Service