topic Watch plan in Apple Devices

Watch plan

Daz58421 — Sun, 06 Aug 2023 18:14:08 GMT

My watch plan will no long work on my watch

Alex_M — Sun, 06 Aug 2023 19:07:48 GMT

In the watch app, does it still show as you having an active data plan?

If not, follow the steps below to set one up:

Thanks,
Alex

Daz58421 — Sun, 06 Aug 2023 19:58:09 GMT

No it does not show a plan but on my eye account I have it and paying for it but will not go on my watch

Katie_B — Mon, 07 Aug 2023 07:02:23 GMT

Welcome to the community.

Did you purchase your watch direct with EE or did you purchase elsewhere and set up the £7 data plan?

Katie

Daz58421 — Mon, 07 Aug 2023 08:59:43 GMT

I bought my watch direct from we

Katie_B — Mon, 07 Aug 2023 09:17:46 GMT

Thanks for getting back to me @Daz58421.

When did this stop working?

Have you recently made any changes?

Katie

Daz58421 — Mon, 07 Aug 2023 10:46:31 GMT

Not sure precisely when it stopped working

Katie_B — Mon, 07 Aug 2023 11:35:48 GMT

Have you recently made any changes @Daz58421?

Speak soon,

Katie

Daz58421 — Mon, 07 Aug 2023 11:53:42 GMT

Stopped after my watch updated

Katie_B — Mon, 07 Aug 2023 12:00:07 GMT

Have you tried unpairing the watch then pairing it again?

Katie

Daz58421 — Mon, 07 Aug 2023 17:52:07 GMT

No not yet