topic Re: Witi in Apple Devices

Witi

ST58E — Thu, 03 Aug 2023 07:42:17 GMT

My phone will not remember my home broadband and I’m constantly on 4G and using all my allowance every time I’m at home I have to re put it in, but the minute I use my phone it reverts back to 4G ??

Re: Witi

ST58E — Thu, 03 Aug 2023 07:50:59 GMT

Re: Witi

Leanne_T — Thu, 03 Aug 2023 09:16:53 GMT

Hi @ST58E

Thanks for coming here.

What device are you using?

Can you connect other devices to your home broadband WiFi?

Leanne.

Re: Witi

ST58E — Thu, 03 Aug 2023 09:35:42 GMT

iPhone SE it’s over 2 years old

Sent from my iPhone

Re: Witi

Leanne_T — Thu, 03 Aug 2023 09:37:24 GMT

Have you tried resetting the network settings? @ST58E

To do this go to Settings > General > Reset > Reset Network Settings, this will remove any saved WiFi passwords and you will need to connect again.

Can you connect other devices to your home broadband WiFi?

Leanne.