topic Re: Text messages not syncing with other devices in Apple Devices

Text messages not syncing with other devices

MorayH — Wed, 26 Jul 2023 09:36:51 GMT

Hi, I've switched over to EE from Plusnet, keeping my old number. All working fine except text messages are not syncing from iPhone to iPad and Desktop like they did before. Any tips?

Re: Text messages not syncing with other devices

Alex_M — Wed, 26 Jul 2023 09:38:27 GMT

Hi @MorayH,

On all of your devices, go to Settings > Messages > Send & Receive and check that iMessage is activated and is displaying the correct phone number.

This can sometimes change automatically when swapping your sim.

Thanks,
Alex

Re: Text messages not syncing with other devices

Chris_B — Wed, 26 Jul 2023 10:52:01 GMT

@MorayH Also make sure you have sent up text messages via iCloud as that is what syncs text messages to other devices. You’ll find this in settings>iCloud>show all>messages