topic Re: Voicemail calls out in Apple Devices

Voicemail calls out

Hannahstanton88 — Fri, 07 Jul 2023 20:14:10 GMT

Hello!

I have iPhone XS. When I click to call my

voicemail it just calls out, ends the call. I can’t listen to any of my voicemails. Help!

Thank you, Hannah!

Re: Voicemail calls out

Katie_B — Sat, 08 Jul 2023 06:38:54 GMT

Hello @Hannahstanton88.

Welcome to the community.

Does this happen in multiple locations?

Are you connected to WiFi when trying to make the call?

Katie

Re: Voicemail calls out

Hannahstanton88 — Sat, 08 Jul 2023 07:15:07 GMT

Hey! Yes it happens anywhere, both on and off wifi I can’t call voicemail. It always has a red dot on the phone icon too, but when I click to call it just disconnects. I’ve tried texting 150 VM ON VM OFF but that doesn’t work. Thanks!

Re: Voicemail calls out

Katie_B — Sat, 08 Jul 2023 07:36:01 GMT

Thanks for getting back to me @Hannahstanton88.

Please give our technical care team a call on 150 and report this with them.

They will be able to complete a full diagnostics and hopefully get this resolved for you.

Katie