topic Re: iPad cellular not working in Apple Devices

iPad cellular not working

Janice14 — Fri, 07 Jul 2023 20:39:29 GMT

My daughter has an iPad Air 2020 with a data sim which I gift data to monthly. All of a sudden her iPad isn’t working without WiFi. I’ve tried restarting the iPad etc but still no joy! Any ideas?

thanks!

Re: iPad cellular not working

Katie_B — Sat, 08 Jul 2023 06:40:09 GMT

Good morning @Janice14.

Does your daughters SIM have data remaining?

Katie

Re: iPad cellular not working

Janice14 — Sat, 08 Jul 2023 08:03:39 GMT

Hi Katie.

yes she still has just over 8GB remaining

Re: iPad cellular not working

Katie_B — Sat, 08 Jul 2023 08:49:03 GMT

Thanks for confirming @Janice14.

Does 4G and the EE connection show?

Katie