phone turned off wont turn back on

scuba1789 — Tue, 27 Jun 2023 09:24:18 GMT

my phone suddenly turned off and now it wont turn back on, it had plenty of charge but i have put it on charge for 10 mins just to check it hadn't suddenly lost all battery and it still wont turn on again, it wasn't dropped etc so i cant see a reason for it to do this. will it be covered under warranty? an im i still under warranty my plan started in 27 jan 2022?

Re: phone turned off wont turn back on

Alex_M — Tue, 27 Jun 2023 09:41:23 GMT

Hi @scuba1789,

I noticed that you posted this under 'Apple Devices'. Normally, you can force a reboot by doing the following in quick succession:

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the side button

If this does not work, then you will need to get in touch with customer service who will be able to advise further.

Thanks,
Alex

topic phone turned off wont turn back on in Apple Devices

phone turned off wont turn back on

Re: phone turned off wont turn back on