topic Re: Insurance in Apple Devices

Insurance

Binnie187 — Tue, 20 Jun 2023 23:30:24 GMT

Why can’t I claim when I made one in 12years plus, why does your app or websites never work!. Go to make a claim a get a white screen been trying for weeks joke!… an you want 120 excess!… when I cant even activate a claim!..

really not happy one bit!… complain once already got nowhere!… Ee up you game on Sevice’s!…..

Re: Insurance

Binnie187 — Tue, 20 Jun 2023 23:21:41 GMT

Why can’t I make a claim every time I get a white blank screen!… not amused one bit!..

Re: Insurance

Chris_B — Wed, 21 Jun 2023 06:31:31 GMT

@Binnie187 So why haven’t you called customer services if you’ve been trying for weeks. It can not be that important.

Re: Insurance

James_B — Wed, 21 Jun 2023 07:27:31 GMT

Hi @Binnie187,

Please can you clear your web browsers cookies and cache and let me know if you still see the same issue?

Thanks

James

Re: Insurance

USKiwi — Wed, 04 Oct 2023 11:58:53 GMT

I always get this message when I try to create a claim, on whatever device or browser I'm using

Re: Insurance

James_B — Wed, 04 Oct 2023 12:15:41 GMT

Hi @USKiwi,

Welcome to the EE Community. 🙂

I'm sorry to hear you're having trouble submitting your claim online.

Please get in touch with Customer Care so a member of the team can help.

James